RBI Governor Sanjay Malhotra Tells Banks: Stop Bugging Customers for KYC Docs!
Hey, banking folks! Have you ever been annoyed by endless calls asking for the same KYC papers you swear you’ve already submitted? Well, RBI Governor Sanjay Malhotra had enough of it, too. He spoke at the annual RBI Ombudsmen Conference—rocking the theme “Transforming Grievance Redress: The AI Advantage”—and put his foot down. He told banks […]
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